HIPP Current Member

My Account

• What if my address changes?

  Keeping your HIPP records up to date helps us send payments to you on time. Get an address change form by either:

  • Click here to download an address change form.
  • Calling 1-800-440-0493 (toll-free). Ask them to mail you a form.

  Send it back with proof of your address.

  Proof can include a current:

  • Mortgage statement.
  • Lease agreement.
  • Rent receipt.
  • Utility bill.
  • Texas driver license.
  • Texas motor vehicle registration.
  • School record showing attendance in a Texas school.

  OR

  • Medicaid ID (Form 3087).
• What if my job changes?

  If the person who has the insurance plan changes employers, send HIPP a copy of all of these:

  • The new employer’s name, address, and phone number.
  • The name of the insurance company, address, and phone number.
  • The list of all insurance plans and rate sheets.
  • A copy of the front and back of your new insurance card.
  • The summary of benefits. You can get this from the new employer or insurance company.

  If the person who has insurance leaves a job and gets COBRA insurance, you still might get HIPP. Send us your COBRA rates. We will look at the rates and let you know if you can get HIPP.

• What if my job changes health insurance companies?

  If you have a new insurance company, send us these items:

  • The name of the insurance company.
  • The list of all insurance plans and rates at your work.
  • A copy of the front and back of your new insurance card.
  • The summary of benefits.
• I have a new baby. What do I need to do?

  If your new baby can be on Medicaid, you should:

  • Call us as soon as possible. Give us the baby’s Medicaid ID number.
  • Add your baby to your insurance plan. Do this within 30 days from the date of the baby’s birth.
  • Call us when the baby has been added to your insurance.